Refund policy

🛍️ Royalcart.blog – Return & Refund Policy

Effective Date: [Add date]

Thank you for shopping with Royalcart.blog. We want you to be happy with your purchase. If you’re not fully satisfied, you may be eligible for a return and refund under the terms below.

1. Return Window

You can request a return within 3 days from the date you receive your order.

2. Eligibility for Return

To qualify for a return, the item must be:

  • Unused and in the same condition as received

  • In its original packaging

  • With all tags and accessories included

Items that are damaged due to customer use will not be eligible for a full refund.

3. How to Request a Return

Before sending any product back, you must contact us first using one of the following:

📧 Email: royalmarketing248@gmail.com
📱 WhatsApp: +91 83173 55733
📸 Instagram: @royal.cart_

When you contact us, please include:

  • Your order number

  • Photos of the product (especially if damaged)

  • Reason for the return

We’ll reply with return instructions and a return authorization.

4. Return Shipping

Once your return request is approved, you’ll be given instructions on how and where to send the item back.
Return shipping charges may apply unless the item is defective or incorrect.

5. Refunds

After we receive and inspect your returned item:

  • We’ll notify you about the approval or rejection of your refund.

  • If approved, the refund will be issued to your original payment method within 7–14 business days.

6. Exchanges

We do not offer direct exchanges. You can return the original item (if eligible) and place a new order for the replacement item.

7. Defective or Incorrect Items

If you received a defective, damaged, or wrong product, contact us immediately with photos and details so we can resolve it quickly.

8. Non-Returnable Items

The following items cannot be returned:

  • Perishable goods

  • Personalized or custom products

  • Certain personal care items

  • Items marked as “Final Sale”

📬 Contact Us

If you have questions about returns or refunds, please reach out:

📧 Email: royalmarketing248@gmail.com
📱 WhatsApp: +91 83173 55733
📸 Instagram: @royal.cart_

We’ll be happy to help you!